Shipping & Delivery Policy

At GREEN LIFE CYPRUS, we aim to process and dispatch all orders as quickly and efficiently as possible.

All orders are shipped using trusted courier services.

Cyprus Delivery

Orders Over €20

  • Free delivery to your door

  • Free delivery to your nearest ACS location

Orders Under €20

  • Delivery to your door: €3.50

  • Free delivery to your nearest ACS location

Store Pickup

  • Free pickup from our store

  • No minimum order is required.

Estimated Delivery Time

Delivery within Cyprus typically takes approximately 2–4 working days from dispatch.

Delivery to Greece

Geniki Taxydromiki Pickup

  • Free delivery to your nearest Geniki Taxydromiki pickup location

  • No minimum order is required.

To-Door Delivery

  • Free delivery to your door

Estimated Delivery Time

Delivery to Greece typically takes approximately 2–7 working days from dispatch.

EU Delivery

We deliver to selected European Union countries.

Shipping costs are calculated automatically at checkout based on the delivery destination, parcel size, weight and available courier service.

The final shipping cost will be displayed before you complete your order.

Worldwide Delivery

Worldwide shipping is available to selected destinations.

Shipping costs are calculated automatically at checkout based on the destination, parcel size, weight and available courier service.

The final shipping cost will be displayed before payment is completed.

Order Processing

Orders placed during a business day are normally processed and prepared for dispatch on the following business day.

Orders placed during weekends or public holidays will normally be processed on the next available business day.

Once your order has been handed over to the courier, delivery times will depend on the courier service and destination.

Please ensure that all information provided during checkout, including your:

  • Full name

  • Delivery address

  • Telephone number

  • Postal code

  • Email address

is complete and accurate.

Incorrect or incomplete delivery information may result in delays or the return of the parcel.

Delivery Times & Courier Delays

All delivery times shown on our website are estimates.

As deliveries are handled by third-party courier companies, GREEN LIFE CYPRUS cannot guarantee an exact delivery date or time.

Although we make every effort to prepare and dispatch orders promptly, delays may occasionally occur due to circumstances outside our reasonable control, including:

  • Courier delays

  • Public holidays

  • Severe weather conditions

  • High-volume periods

  • Transportation disruptions

  • Incorrect or incomplete delivery information

  • Customs procedures

  • Other unforeseen circumstances

We appreciate your understanding if a delivery is delayed for reasons outside our control.

Customs & Import Duties

European Union Deliveries

Orders shipped to customers within the European Union are dispatched from Cyprus, which is an EU Member State.

As a general rule, customers receiving goods within the EU are not subject to import customs duties simply because the order is being shipped from Cyprus.

Deliveries Outside the European Union

Orders delivered outside the European Union may be subject to:

  • Customs duties

  • Import taxes

  • VAT or local taxes

  • Customs clearance fees

  • Other charges imposed by the destination country

These charges are not included in the product price or shipping fee, unless clearly stated otherwise during checkout.

Any customs duties, taxes or import-related charges imposed by the destination country are the responsibility of the customer.

Customs regulations and charges vary from country to country. We therefore recommend contacting your local customs authority before placing your order if you require information about possible charges or import restrictions.

GREEN LIFE CYPRUS is not responsible for customs delays, import restrictions or additional charges imposed by authorities in the destination country.

Important Information

Please review all delivery information carefully before placing your order.

By completing your purchase, you confirm that the delivery information provided is accurate and that you understand the applicable shipping charges, estimated delivery times and any potential customs or import obligations.

If you have any questions regarding shipping or delivery before placing your order, please contact us:

GREEN LIFE CYPRUS
Email: info@greenlifecyprus.com
Website: greenlifecyprus.com